Terms & Conditions

• By modifying, or misusing any of our products, you agree to accept all liability for any loss or damage caused through this misuse and/or modification.
• Any warnings and/or precautions on the safe use of our products must be followed. Failure to follow these guidelines confirms your acceptance of any liability due to personal injury, property damage, or product failure.
• All products must be installed within the individual product specifications and requirements for any warranty or guarantee to be honoured.
• Reimbursement for any products damaged due to higher-than specified voltages and/or unstable/unclean power supply lies 100% with the consumer, or company supplying the faulty power source, in cases where this may be an issue, we can supply protection transformers for items such as NEO-FLEX, which are sensitive to over-voltage. For more information contact our office on (07) 4955 4658.

We reserve the right to refuse refunds and returns on any order. Should you require a refund or return you must contact us for an assessment of the situation. In any event shipping costs are never refunded and are the responsibility of the customer.